01 PROFESSIONAL
MY KNOWLEDGE LEVEL AS A REAL ESTATE VA
REAL ESTATE 101
95%
COMPARABLES
80%
LEAD GENERATION
80%
SKIP TRACING
85%
DRIP CAMPAIGN
85%
APPOINTMENT SETTING
85%
MARKETING
80%
02 PORTFOLIO
HOW I CAN HELP YOU
03 Experience
2019-Present
REVA Global
Virtual Assistant
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Assist Real Estate investors with any administrative tasks.
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Tasks include but not limited to Appointment setting, Drip Campaigns, Comparables, Lead generation and Skip Tracing.
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Keeps the office running smoothly, allowing the real estate investor to focus on dollar-producing activities.
2016-2019
Schneider Electric
Team Leader
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Providing back office support for order management by entering orders in Oracle for shipping of items ordered
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Providing support for customers orders until fulfillment by coordinating with warehouse, global supply chain and couriers
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​Manages and oversees the activities of 21 agents through coaching and mentoring
2012-2016
IQOR Philippines Inc.
Assistant Vice President for Operations
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Provide outbound and inbound collections for Bell mobility in Canada
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Manages the queue to ensure that the agents are utilized at least 90% of the time by flipping the queue from outbound to inbound and vice versa
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​Manages and oversees day to day activities of 17 agents
2011-2012
Convergys Philippines
Team Leader
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Provide outbound verification of business information leads for Dun and Bradstreet
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Data gathering of company information such as legal business name, business address, principals and etc.
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Manages and oversees the activities of 21 agents, ensuring that each individual perform at par with the standards set by the company and the client.
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2006-2011
Telus International Phils
Sr. Team Leader
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Provide technical support to customers who are having issues while playing with or using their Xbox 360 console to US based customers.
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Provide technical support to customers that may have problems with FedEx Internet shipping site through troubleshooting to US based customers.
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Manages and oversees the activities of 15 to 16 CIA’s and Sr. CIA’s, ensuring that each individual perform at par with the standards set by the company and the client.
2003-2006
HDPP
Performance Coach
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Fully knowledgeable of the Personal Cards, Gold and Platinum Credit cards, and Lost and Stolen process in terms of call flow and takes initiative to be kept updated for new procedures
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Manages a team of 3 to 5 Associates to be able to provide extraordinary service through phone interactions
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Takes escalated calls from associates resolving challenging inquiries utilizing negotiation skills, while following guidelines in an effort to satisfy the customer
CONTACT
Do you need help growing your real estate business? Lets discuss on how I can help you.
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Tel:+63 927 715 9645
